The information that we receive when you send us messages, submit online forms, place orders, install our software or subscribe to our services, might include personal information such as your name, email, postal address, telephone number and payment details.
We keep your personal information in confidence and do not disclose or share it with third parties unless it is necessary for the purpose of fulfilling an order that you have placed or we are legally required to provide it to tax, judicial or other authorities.
If you want to know whether we have any of your personal information on our records, or want us to correct it or delete it, please contact us.
When you provide a new password for Your Account we do not store it, but instead we generate a random salt, combine the salt with the password, calculate their hash, and store only the salt and the hash in your account.
To validate your password when you sign in, we combine the salt in your account with the password that you provide, calculate their hash, and compare it to the hash in your account.
This technique enables us to validate your password without storing it. However it also prevents us from being able to remind it to you, so if you forget your password we can only generate a new password which you can then change to another one of your choice.
A cookie is information sent by a website to your browser. Your browser is expected to store the cookie and return it to the website when requested. Most browsers permit you to specify whether to accept cookies or not.
We do not store any of your personal information in cookies. If you check the "Remember my email" option when signing in, a unique identifier will be stored in a cookie that will enable us to automatically retrieve your email from our Web server and enter it in "Your email" field the next time you sign in.
For product tracking, license compliance and usage monitoring purposes, we may keep records of actions you take on our websites and installations you make of our products. These records may include emails, license keys, subscription keys, installation keys and computer identification data.
We have contracted Digital River to resell our products and services through its element 5 service. Digital River is a leading provider of global e-commerce solutions.
The parts of our online store where orders are placed, customer service is provided, and in general all pages that originate from any Digital River website, are operated and supported by Digital River and are under its sole, direct and independent control. Any information entered in those pages is sent directly to Digital River, without any intervention by us.
Read the Privacy Statement and Terms and Conditions of Digital River's element 5 service.
Newsletters containing notifications of new releases and other announcements from us are sent to you if you have subscribed to receive them, created an account or contacted us using an online form. You can unsubscribe at any time with immediate effect.
Blogs, Forums, Mailing Lists
Messages from our blogs, forums or mailing list are sent to you if you have subscribed to receive them. You can unsubscribe at any time with immediate effect.
All messages, materials and information that you send, post, submit, upload or otherwise provide to our blogs, forums or mailing lists by using an email client, web browser or any other means of communication, are deemed to be, and treated as, free of any personal information.
Logs generated by our Web servers are used to generate usage statistics. Usage statistics may be released to third parties only in aggregate form without including, relating, combining or otherwise associating them with any personal information.
When we conduct polls, surveys, contests as well as on other occasions, we might receive demographic information for statistical purposes. Demographic information may be released to third parties only in aggregate form without including, relating, combining or otherwise associated them with any personal information.
Links to Other Websites
Our websites contain links to other websites which are owned or controlled by third parties. We provide such links for your convenience only and we are not responsible under any circumstances for the privacy policies of the sites which can be accessed through those links.