Customer Service

Customer Service is available to help you order by phone, to assist you in placing a new order and to answer any billing questions concerning an order that you have already placed.

For pricing and licensing inquiries, contact Sales. To access a lost invoice or license key, go to the Customer Care Center. Technical support is available here.

How to contact the Customer Service USA

Please read the Ordering Information before contacting Customer Service.

• Language spoken
  English
• Phone
  +1 800 406 4966 (US/Canada toll-free)
  +1 952 646 5022 (international)
• Fax
  +1 952 646 4552
• Postal address
  element 5 - Digital River GmbH
  c/o Digital River Inc.
  9625 West 76th Street, Suite 150
  Eden Prairie, MN 55344
  USA

How to contact Customer Service Europe

Please read the Ordering Information before contacting Customer Service.

• Languages spoken
  German, English, French, Italian, Spanish, Portuguese
• Phone
  +49 221 31088 30
• Fax
  +49 221 31088 29
• Postal address
  element 5 - Digital River GmbH
  c/o Digital River Ireland Ltd.
  4300 Atlantic Avenue
  Westpark Business Campus
  Shannon Co. Clare
  Ireland