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Home » Buy Now » Customer Service

Customer Service

Customer Service is available to take your order by phone and to help you place an order using the Noemax online store.

Please note...
For inquiries on pricing, licensing, ordering, billing, purchase orders and written quotes, contact Sales.
For technical questions and issues concerning Noemax products, ask Pre-sales or go to Support.

Customer Service for the Noemax online store is provided by the element 5 service of Digital River. If you need any additional assistance that Customer Service cannot help you with, please send a message to Sales or call us.

How to order by phone

  1. Go to Buy Now, check the items to purchase and press any of the "Place Your Order" buttons.
  2. Enter your Customer Information, but don't proceed to the next page. This information will be needed by Customer Service.
  3. Call Customer Service USA or Customer Service Europe and ask for this order to be placed. The phone numbers to call are listed in the following sections.

How to contact Customer Service USA

Please read the Ordering Information, Licensing Explained and FAQ pages before contacting Customer Service.

  • Language spoken
    English
  • Phone
    +1 800 406 4966 (for calls from inside the U.S.)
    +1 952 646 5022 (for calls from outside the U.S.)
  • Fax
    +
    1 952 646 4552
  • Postal address
    element 5 - Digital River GmbH
    c/o Digital River Inc.
    9625 West 76th Street, Suite 150
    Eden Prairie, MN 55344, USA

How to contact Customer Service Europe

Please read the Ordering Information, Licensing Explained and FAQ pages before contacting Customer Service.

  • Languages spoken
    German, English, French, Italian, Spanish, Portuguese
  • Phone
    +49 221 31088 30
  • Fax
    +49 221 31088 29
  • Postal address
    element 5 - Digital River GmbH
    c/o Digital River Ireland Ltd.
    Unit 153
    Shannon Free Zone West
    Shannon Co. Clare
    Ireland
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