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Home » Buy Now » Customer Service

Customer Service

Customer Service is available to take your order by phone or fax and to help if you encountered a problem while placing an order at the Noemax online store.

Note...

For inquiries on pricing, licensing, ordering, billing, purchase orders and written quotes, contact Sales.
For technical questions and issues concerning Noemax products, ask Pre-sales or go to Support.

Customer Service for the Noemax online store is provided by the element 5 service of Digital River. If you need assistance further to that provided by Customer Service, feel free to send a message to Sales or call us.

How to order by phone

  1. Go to Buy Now, check the items to purchase and press any of the "Place Your Order" buttons.
  2. Enter your Customer Information, but don't proceed to the next page. This information will be needed by Customer Service.
  3. Call Customer Service USA or Customer Service Europe and ask for this order to be placed. The phone numbers to call are listed further down.

How to order by fax

  1. Go to Buy Now, check the items to purchase and press any of the "Place Your Order" buttons.
  2. The Customer Information page appears next. Click the "Order by Fax" link which appears near the bottom of that page and follow the instructions that will be presented to you.

Customer Service USA

Please contact Customer Service only in order to place your order by phone or fax. For inquiries or technical assistance please go here.

  • Language spoken
    English
  • Phone
    +1 952 646 5022 (international calls)
    +1 800 406 4966 (US/Canada toll-free)
  • Fax
    +
    1 952 646 4552
  • Postal address
    element 5 - Digital River GmbH
    c/o Digital River Inc.
    9625 West 76th Street, Suite 150
    Eden Prairie, MN 55344, USA

Customer Service Europe

Please contact Customer Service only in order to place your order by phone or fax. For inquiries or technical assistance please go here.

  • Languages spoken
    German, English, French, Italian, Spanish, Portuguese
  • Phone
    +49 221 31088 30
  • Fax
    +49 221 31088 29
  • Postal address
    element 5 - Digital River GmbH
    c/o Digital River Ireland Ltd.
    Unit 153
    Shannon Free Zone West
    Shannon Co. Clare
    Ireland
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